FAQ

Frequently asked Questions

Everything you need to know about Invoice App. Can't find your answer? Contact us.

Plans & Pricing

Is the Invoice App available free of charge?+

Yes. The Invoice App offers a free plan that allows you to create up to 5 invoices per month for up to 2 clients. No credit card is required to sign up.

Do I need a credit card to get started?+

Yes. The Invoice App offers a free plan that allows you to create up to 5 invoices per month for up to 2 clients. No credit card is required to sign up.

Can I cancel my subscription at any time?+

Yes. You can cancel your subscription at any time through your account settings. Your subscription will remain active until the end of your current billing cycle, after which it will not renew automatically.

Is a refund available if I cancel my subscription?+

Subscription fees are generally non-refundable. However, if you believe you were charged in error, please contact our support team. We'll review your request and work with you to resolve the issue.

What happens if I exceed the limits of the free plan?+

Once you reach the free plan limit of 5 invoices, you'll be prompted to upgrade your plan. Your existing invoices will remain accessible, but you won't be able to create new invoices until you upgrade.

Invoicing

Can I create GST-compliant invoices?+

Yes. The Invoice App supports GST-compliant invoicing. You can add your GSTIN, your client's GSTIN, HSN codes, and apply custom GST tax rates, including 5%, 12%, 18%, and 28%.

Can I download invoices as PDF files?+

Yes. Every invoice can be downloaded as a professionally formatted PDF directly from the invoice details page. Before downloading, you can also choose from five color themes to customize the appearance of your invoice.

Can I add my business logo to invoices?+

Yes. You can upload your business logo, and it will automatically appear on your invoices, including both the PDF version and the shareable online invoice link.

Can I share invoices with clients without requiring them to log in?+

Yes. Every invoice includes a secure, shareable link that your clients can open in any web browser. They can view the invoice and download it as a PDF, no login or account is required.

Can I edit an invoice after it has been sent?+

Yes. You can edit any invoice at any time from your invoice list. Once your changes are saved, simply share the updated invoice link with your client.

Account & Data

How secure is my data?+

Your data is protected using industry-standard security practices. All information is transmitted over secure HTTPS connections and stored in encrypted cloud infrastructure. We also implement strict access controls, regular security updates, and automated backups to help ensure your data remains safe and secure.

Can I sign in using my Google account?+

Yes. You can sign in securely using your Google account for a faster, password-free login experience.

Can I delete my account?+

Yes. You can permanently delete your account from the Settings page. Once your account is deleted, your data will be removed from our systems in accordance with our data retention policy.

How do you handle my personal data?+

No. We never sell or monetize your personal information. Your data remains yours, and we do not share it with third parties except where required to provide our services or comply with applicable laws.

Can I use the Invoice App to manage multiple businesses?+

Currently, each account supports a single business. Multi-business support is planned for a future release. In the meantime, you can create separate accounts to manage different businesses.

Features

Is there a mobile app available?+

Not yet. The Invoice App is fully responsive and provides a seamless experience on mobile browsers. A dedicated mobile app for Android and iOS is planned for a future release.

Can I track the payment status of my invoices?+

Yes. Your dashboard provides a real-time overview of all invoice statuses, including Draft, Sent, Paid, Overdue, and Cancelled. Overdue invoices are automatically identified based on their due dates, making it easy to track outstanding payments.

Does the Invoice App include client management features ?+

Yes. You can securely store your clients' contact details, billing addresses, and GSTIN information. When creating a new invoice, you can quickly select an existing client, eliminating the need to re-enter their details.

Can I customize payment terms for my invoices ?+

Yes. You can customize the payment terms for each invoice by adding a due date, payment terms, and additional notes. This allows you to clearly communicate your payment expectations and any important instructions to your clients.

Still have questions?

We're happy to help. Send us a message and we'll get back to you within 24 hours.